Trading Houses

Activity area of the Trading Houses is supply of equipment for oil and gas, heat power, petrochemical, chemical facilities:

  • Trading House Saratov reservoir plant offers a range of equipment for storing, pumping, cleaning, loading-unloading operations of aggressive and nonaggressive environments: fiberglass tanks, steel tanks, pumps for chemical and oil industry, disposal facilities, sewerage pump stations, relief and shutoff valves etc.
  • Trading House GazSintez provides equipment for boiler-houses and heating units, heat and gas supply service: burners, heating circulation pumps, boilers, heat-exchange apparatus, economizers etc.
  • Saratov plant SINTEZ delivers equipment for heat power, oil and gas industries. SARS makes export supplies to near and far abroad countries, having business with a wide network of transport companies to organize delivery at the favourable terms.

Mode of Sales manager and Customer operations

MODE OF SALES MANAGER AND CUSTOMER OPERATIONS

The Trading Houses workflow is divided into stages. Their consequential adherence and constant monitoring of a project make it possible to carry out a project in accordance with Customers requirements and the Contract. All the works are implemented by highly-skilled professionals with lofty sense of responsibility of work performance.

The first stages of the customer liaison are order handling, choosing an account manager and details of order observation. An account manager of the Sales Department is a professional, whose functions include constant project monitoring, counselling assistance and order servoing until plant handover / sign off. An account manager also hammers out order details and peculiarities, works at usage environment, selects an equipment in conformity with challenging Customers requirements.

Particular qualities examining enables to choose the most relevant equipment competitively priced. Except goods supply we also perform project design work, truck or railway shipment, construction, commissioning and start-up and obtaining Approval Documentation.

The final stages are the Contract execution and delivery, fulfillment of an order and plant handover / sign off. The Contract contains the main terms of delivery (time, score of supply, pricing, warranty conditions etc.) and rights and obligations of the parties.

After execution of an agreement manufacturing process starts. Project administration is carried out throughout manufacturing process. It let the personnel be aware of order status and guarantee keeping of delivery time.

The shipment is conducted by vehicular or railway transport depending on facility location. Delivery area covers Russia and near-abroad countries including Belarus, Tajikistan, Turkmenistan etc. Saratov plant SINTEZ personnel gives full information about terms of delivery to far-abroad countries via phone and e-mail.


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